Our Ticket Search allows you to view a ticket and check for responses.

• No login is needed.
• Type in the ticket number OR use any of the Advanced Options.

You can view responses from our member utilites using our Ticket Search.

• No login is needed.
• Type in the ticket number OR use the Advanced Options.

If you have questions about the responses or if your ticket is valid and you are missing responses, please call 811 or (800) 351-1111

You can learn more about Positive Response here.

1) By phone - call 811 or (800) 351-1111 

2) Online - by signing up for Remote Ticket Entry

Yes! Below are 3 options:

1) Homeowner Ticket - This entry method is for homeowners or residents that want to enter locates (tickets) for their property.  It does not require creating an account to submit a request and is wizard driven for ease of use.

2) E-Ticket - This entry method is for excavators that want to enter multiple locates (tickets). Users are required to create an account.

3) Remote Ticket Entry (RTE) - Tennessee 811’s Remote Ticket Entry Portal (RTE) is a free online program that we offer to professional excavators who would like the convenience of entering & updating their own locate requests.

If you notice any incorrect information on your ticket, please call 811 or (800) 351-1111 as soon as possible.