Anyone who has experienced or witnessed a probable violation of Tenn. Code Ann. §65-31-101 et al. may file a complaint with the Tennessee Public Utility Commission or by calling 615-741-2904. In order to ensure timely investigations, complaints must be filed within ninety (90) days of being made aware of an alleged violation of the Underground Utility Damage Prevention Act.
Individuals or organizations ordered to training are required to schedule training within thirty (30) days of the date of citation. Scheduled and completed training is reported to the Executive Committee of the Enforcement Board monthly via the Tennessee Public Utility Commission (TPUC).
In-person and online classes are offered at least once per month. If you are interested in the in-person training, you can choose on-site training at the office of Tennessee 811, or off-site training at a location you provide. Additional fees apply to off-site training to cover expenses related to travel.