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Effective May, 2015, Tennessee has a new, modified Underground Utility Damage Prevention Act.
is the underground utility notification center for Tennessee
Using our service, excavators are able to notify operators of underground facilities of proposed excavations, to request that the underground facilities be marked before they dig.
One easy phone call to 811
starts the process of having your underground utility lines marked for free!
Buried utilities could exist just about anywhere you dig. Homeowners and contractors can prevent damage to underground utilities and prevent service interruptions by calling TN811 at least three working days prior to excavating.
It's free, easy, and it's the law!
TN811 receives information from callers who are digging, processes it using a sophisticated software mapping system, and notifies underground utility operators that may have utilities in the area. The owners of the utilities then send personnel to mark and locate their utilities.
Tennessee 811 accepts locate requests twenty-four hours a day, seven days a week.
Always call 811 before you dig!
Give it a try, call 811 to protect yourself and your property against underground utility damage and liability.
Find out where underground utility lines are buried before you dig. Anyone planning to dig in Tennessee must call before actual work begins and you will need to provide information about the work site when you call 811.
To download our TN811 smartphone app, click on the appropriate link for the device you use.
Positive Response Information - all member utilities are required to notify Tennessee 811, that the operator (the member utility) has marked the approximate location of its underground facilities.
Remote Ticket Entry
Tennessee 811 offers FREE training to anyone interested in entering their own tickets remotely. Training can be completed via training video
OR interactively over the internet
via a remote session.
Enter your locate request on-line via our E-ticket web portal. Registration is quick and easy. Click on the Video Link for a Quick Tutorial.
Member Service Area Mapping
allows member utilities to view and submit edits to their own database coverage areas on-line.
Tennessee 811 | 1850 Elm Hill Pike | Nashville, TN 37210
Office: (615) 367-1110 | Call Center: Dial "811"
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